Privacy Policy

Fly­er­mann is com­mit­ted to safe­guard­ing your pri­va­cy. Con­tact us at if you have any ques­tions or prob­lems regard­ing the use of your Per­son­al Data and we will glad­ly assist you.

By using this site or/and our ser­vices, you con­sent to the Pro­cess­ing of your Per­son­al Data as described in this Pri­va­cy Pol­i­cy.

Table of Contents

  1. Def­i­n­i­tions used in this Pol­i­cy
  2. Data pro­tec­tion prin­ci­ples we fol­low
  3. What rights do you have regard­ing your Per­son­al Data
  4. What Per­son­al Data we gath­er about you
  5. How we use your Per­son­al Data
  6. Who else has access to your Per­son­al Data
  7. How we secure your data
  8. Infor­ma­tion about cook­ies
  9. Con­tact infor­ma­tion

Definitions

Per­son­al Data – any infor­ma­tion relat­ing to an iden­ti­fied or iden­ti­fi­able nat­ur­al per­son.
Pro­cess­ing – any oper­a­tion or set of oper­a­tions which is per­formed on Per­son­al Data or on sets of Per­son­al Data.
Data sub­ject – a nat­ur­al per­son whose Per­son­al Data is being Processed.
Child – a nat­ur­al per­son under 16 years of age.
We/us (either cap­i­tal­ized or not) – Fly­er­mann

Data Protection Principles

We promise to fol­low the fol­low­ing data pro­tec­tion prin­ci­ples:

  • Pro­cess­ing is law­ful, fair, trans­par­ent. Our Pro­cess­ing activ­i­ties have law­ful grounds. We always con­sid­er your rights before Pro­cess­ing Per­son­al Data. We will pro­vide you infor­ma­tion regard­ing Pro­cess­ing upon request.
  • Pro­cess­ing is lim­it­ed to the pur­pose. Our Pro­cess­ing activ­i­ties fit the pur­pose for which Per­son­al Data was gath­ered.
  • Pro­cess­ing is done with min­i­mal data. We only gath­er and Process the min­i­mal amount of Per­son­al Data required for any pur­pose.
  • Pro­cess­ing is lim­it­ed with a time peri­od. We will not store your per­son­al data for longer than need­ed.
  • We will do our best to ensure the accu­ra­cy of data.
  • We will do our best to ensure the integri­ty and con­fi­den­tial­i­ty of data.

Data Subject’s rights

The Data Sub­ject has the fol­low­ing rights:

  1. Right to infor­ma­tion – mean­ing you have to right to know whether your Per­son­al Data is being processed; what data is gath­ered, from where it is obtained and why and by whom it is processed.
  2. Right to access – mean­ing you have the right to access the data col­lect­ed from/about you. This includes your right to request and obtain a copy of your Per­son­al Data gath­ered.
  3. Right to rec­ti­fi­ca­tion – mean­ing you have the right to request rec­ti­fi­ca­tion or era­sure of your Per­son­al Data that is inac­cu­rate or incom­plete.
  4. Right to era­sure – mean­ing in cer­tain cir­cum­stances you can request for your Per­son­al Data to be erased from our records.
  5. Right to restrict pro­cess­ing – mean­ing where cer­tain con­di­tions apply, you have the right to restrict the Pro­cess­ing of your Per­son­al Data.
  6. Right to object to pro­cess­ing – mean­ing in cer­tain cas­es you have the right to object to Pro­cess­ing of your Per­son­al Data, for exam­ple in the case of direct mar­ket­ing.
  7. Right to object to auto­mat­ed Pro­cess­ing – mean­ing you have the right to object to auto­mat­ed Pro­cess­ing, includ­ing pro­fil­ing; and not to be sub­ject to a deci­sion based sole­ly on auto­mat­ed Pro­cess­ing. This right you can exer­cise when­ev­er there is an out­come of the pro­fil­ing that pro­duces legal effects con­cern­ing or sig­nif­i­cant­ly affect­ing you.
  8. Right to data porta­bil­i­ty – you have the right to obtain your Per­son­al Data in a machine-read­able for­mat or if it is fea­si­ble, as a direct trans­fer from one Proces­sor to anoth­er.
  9. Right to lodge a com­plaint – in the event that we refuse your request under the Rights of Access, we will pro­vide you with a rea­son as to why. If you are not sat­is­fied with the way your request has been han­dled please con­tact us.
  10. Right for the help of super­vi­so­ry author­i­ty – mean­ing you have the right for the help of a super­vi­so­ry author­i­ty and the right for oth­er legal reme­dies such as claim­ing dam­ages.
  11. Right to with­draw con­sent – you have the right with­draw any giv­en con­sent for Pro­cess­ing of your Per­son­al Data.

Data we gather

Infor­ma­tion you have pro­vid­ed us with
This might be your e-mail address, name, billing address, home address etc – main­ly infor­ma­tion that is nec­es­sary for deliv­er­ing you a product/service or to enhance your cus­tomer expe­ri­ence with us. We save the infor­ma­tion you pro­vide us with in order for you to com­ment or per­form oth­er activ­i­ties on the web­site. This infor­ma­tion includes, for exam­ple, your name and e-mail address.

Infor­ma­tion auto­mat­i­cal­ly col­lect­ed about you
This includes infor­ma­tion that is auto­mat­i­cal­ly stored by cook­ies and oth­er ses­sion tools. For exam­ple, your shop­ping cart infor­ma­tion, your IP address, your shop­ping his­to­ry (if there is any) etc. This infor­ma­tion is used to improve your cus­tomer expe­ri­ence. When you use our ser­vices or look at the con­tents of our web­site, your activ­i­ties may be logged.

Infor­ma­tion from our part­ners
We gath­er infor­ma­tion from our trust­ed part­ners with con­fir­ma­tion that they have legal grounds to share that infor­ma­tion with us. This is either infor­ma­tion you have pro­vid­ed them direct­ly with or that they have gath­ered about you on oth­er legal grounds. See the list of our part­ners here.

Pub­licly avail­able infor­ma­tion
We might gath­er infor­ma­tion about you that is pub­licly avail­able.

How we use your Personal Data

We use your Per­son­al Data in order to:

  • pro­vide our ser­vice to you. This includes for exam­ple reg­is­ter­ing your account; pro­vid­ing you with oth­er prod­ucts and ser­vices that you have request­ed; pro­vid­ing you with pro­mo­tion­al items at your request and com­mu­ni­cat­ing with you in rela­tion to those prod­ucts and ser­vices; com­mu­ni­cat­ing and inter­act­ing with you; and noti­fy­ing you of changes to any ser­vices.
  • enhance your cus­tomer expe­ri­ence;
  • ful­fil an oblig­a­tion under law or con­tract;

We use your Per­son­al Data on legit­i­mate grounds and/or with your Con­sent.

On the grounds of enter­ing into a con­tract or ful­fill­ing con­trac­tu­al oblig­a­tions, we Process your Per­son­al Data for the fol­low­ing pur­pos­es:

  • to iden­ti­fy you;
  • to pro­vide you a ser­vice or to send/offer you a prod­uct;
  • to com­mu­ni­cate either for sales or invoic­ing;

On the ground of legit­i­mate inter­est, we Process your Per­son­al Data for the fol­low­ing pur­pos­es:

  • to send you per­son­al­ized offers* (from us and/or our care­ful­ly select­ed part­ners);
  • to admin­is­ter and analyse our client base (pur­chas­ing behav­iour and his­to­ry) in order to improve the qual­i­ty, vari­ety, and avail­abil­i­ty of products/ ser­vices offered/provided;
  • to con­duct ques­tion­naires con­cern­ing client sat­is­fac­tion;

As long as you have not informed us oth­er­wise, we con­sid­er offer­ing you products/services that are sim­i­lar or same to your pur­chas­ing history/browsing behav­iour to be our legit­i­mate inter­est.

With your con­sent we Process your Per­son­al Data for the fol­low­ing pur­pos­es:

  • to send you newslet­ters and cam­paign offers;
  • for oth­er pur­pos­es we have asked your con­sent for;

We Process your Per­son­al Data in order to ful­fil oblig­a­tion ris­ing from law and/or use your Per­son­al Data for options pro­vid­ed by law. We reserve the right to anonymise Per­son­al Data gath­ered and to use any such data. We will use data out­side the scope of this Pol­i­cy only when it is anonymised. We save your billing infor­ma­tion and oth­er infor­ma­tion gath­ered about you for as long as need­ed for account­ing pur­pos­es or oth­er oblig­a­tions deriv­ing from law.

We might process your Per­son­al Data for addi­tion­al pur­pos­es that are not men­tioned here, but are com­pat­i­ble with the orig­i­nal pur­pose for which the data was gath­ered. To do this, we will ensure that:

  • the link between pur­pos­es, con­text and nature of Per­son­al Data is suit­able for fur­ther Pro­cess­ing;
  • the fur­ther Pro­cess­ing would not harm your inter­ests and
  • there would be appro­pri­ate safe­guard for Pro­cess­ing.

We will inform you of any fur­ther Pro­cess­ing and pur­pos­es.

Who else can access your Personal Data

We do not share your Per­son­al Data with strangers. Per­son­al Data about you is in some cas­es pro­vid­ed to our trust­ed part­ners in order to either make pro­vid­ing the ser­vice to you pos­si­ble or to enhance your cus­tomer expe­ri­ence. We share your data with:

Our pro­cess­ing part­ners:

Our busi­ness part­ners:

  • None

Con­nect­ed third par­ties:

We only work with Pro­cess­ing part­ners who are able to ensure ade­quate lev­el of pro­tec­tion to your Per­son­al Data. We dis­close your Per­son­al Data to third par­ties or pub­lic offi­cials when we are legal­ly oblig­ed to do so. We might dis­close your Per­son­al Data to third par­ties if you have con­sent­ed to it or if there are oth­er legal grounds for it.

How we secure your data

We do our best to keep your Per­son­al Data safe.  We use safe pro­to­cols for com­mu­ni­ca­tion and trans­fer­ring data (such as HTTPS). We use anonymis­ing and pseu­do­nymis­ing where suit­able. We mon­i­tor our sys­tems for pos­si­ble vul­ner­a­bil­i­ties and attacks.

Even though we try our best we can not guar­an­tee the secu­ri­ty of infor­ma­tion. How­ev­er, we promise to noti­fy suit­able author­i­ties of data breach­es. We will also noti­fy you if there is a threat to your rights or inter­ests. We will do every­thing we rea­son­ably can to pre­vent secu­ri­ty breach­es and to assist author­i­ties should any breach­es occur.

If you have an account with us, note that you have to keep your user­name and pass­word secret.

Children

We do not intend to col­lect or know­ing­ly col­lect infor­ma­tion from chil­dren. We do not tar­get chil­dren with our ser­vices.

Cookies and other technologies we use

We use cook­ies and/or sim­i­lar tech­nolo­gies to analyse cus­tomer behav­iour, admin­is­ter the web­site, track users’ move­ments, and to col­lect infor­ma­tion about users. This is done in order to per­son­alise and enhance your expe­ri­ence with us.

A cook­ie is a tiny text file stored on your com­put­er. Cook­ies store infor­ma­tion that is used to help make sites work. Only we can access the cook­ies cre­at­ed by our web­site. You can con­trol your cook­ies at the brows­er lev­el. Choos­ing to dis­able cook­ies may hin­der your use of cer­tain func­tions.

We use cook­ies for the fol­low­ing pur­pos­es:

  • Nec­es­sary cook­ies – these cook­ies are required for you to be able to use some impor­tant fea­tures on our web­site, such as log­ging in. These cook­ies don’t col­lect any per­son­al infor­ma­tion.
  • Func­tion­al­i­ty cook­ies – these cook­ies pro­vide func­tion­al­i­ty that makes using our ser­vice more con­ve­nient and makes pro­vid­ing more per­son­alised fea­tures pos­si­ble. For exam­ple, they might remem­ber your name and e-mail in com­ment forms so you don’t have to re-enter this infor­ma­tion next time when com­ment­ing.
  • Ana­lyt­ics cook­ies – these cook­ies are used to track the use and per­for­mance of our web­site and ser­vices.

You can remove cook­ies stored in your com­put­er via your brows­er set­tings. Alter­na­tive­ly, you can con­trol some 3rd par­ty cook­ies by using a pri­va­cy enhance­ment plat­form such as optout.aboutads.info or youronlinechoices.com. For more infor­ma­tion about cook­ies, vis­it allaboutcookies.org.

We use Mato­mo to mea­sure traf­fic on our web­site. Mato­mo is a GDPR-com­pli­ant Ana­lyt­ics tool that val­ues your pri­va­cy, dear vis­i­tor. It has their own Pri­va­cy Pol­i­cy which you can review here. You can opt out of track­ing by Mato­mo here below:

Contact Information

Fly­er­mann
Con­tact

Super­vi­so­ry Author­i­ty

http://www.edoeb.admin.ch/
contact20@edoeb.admin.ch
+41 31 322 4395

Changes to this Privacy Policy

We reserve the right to make change to this Pri­va­cy Pol­i­cy.
Last mod­i­fi­ca­tion was made 2018-11-22 by Fly­er­mann, Min­istry of Fear and Pol­i­tics.